MUNI-STOCKTON COUNTYlocal legislationAgenda Ready

Renewal of AskStockton Citizen Request System Contract

Original title: MOTION AUTHORIZING THE CITY MANAGER TO EXECUTE A RENEWAL AGREEMENT WITH GOGOVAPPS FOR CITIZEN REQUEST MANAGEMENT SYSTEM (ASKSTOCKTON) SERVICES

May 12, 2026

technology government services contract renewal city management

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The Frame

What this does

This action ensures the continued operation of the digital portal residents use to report non-emergency issues like potholes, graffiti, or code violations to the city.

Who is mentioned in the record

Potentially affected actors named in the source documents. Mention is not a position.

Stockton Residents

Residents continue to have access to the digital portal for submitting service requests.

GoGovApps

The company maintains its contract to provide software services to the city.

What changed

Last recorded activity May 12, 2026.

What's next

Next step not available in the current record.

Summary

The Stockton City Council is considering a motion to renew the city's contract with GoGovApps for the 'AskStockton' platform, which allows residents to submit and track service requests.

Why It Matters

This action ensures the continued operation of the digital portal residents use to report non-emergency issues like potholes, graffiti, or code violations to the city.

Frequently Asked Questions

What is AskStockton?

AskStockton is the city's digital platform used by residents to submit and track requests for city services.

Does this change how I report issues to the city?

No, this motion is a contract renewal to maintain the existing service.

Key Facts

The City Council is authorizing the City Manager to sign a renewal agreement with GoGovApps.
The agreement covers the 'AskStockton' citizen request management system.
The legislative file number for this motion is 26-0547.
The item is classified as a 'Consent' agenda item, typically reserved for routine matters.
The motion was introduced on April 30, 2026.